Privacy policy

At Kenil Pay, accessible from https://kenilpay.com, one of our main priorities is the privacy and security of our users. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect both personal and transactional information when you use our services, including but not limited to:

Personal Identification Information: Name, phone number, email address, government-issued ID, bank account details.
Transaction Data: Payment history, payout records, UPI IDs, wallet balances.
Device & Technical Data: IP address, device type, browser type, and usage logs.
Location Data: Approximate location based on IP address or explicit user input for compliance and fraud prevention.

2. How We Use Your Information

We use the information we collect to:

Process payments and payouts.
Verify your identity and prevent fraudulent transactions.
Comply with legal and regulatory obligations (such as KYC/AML).
Provide customer support and respond to your queries.
Improve and personalize your user experience.
Send service-related communications (e.g., payment confirmation, alerts).

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

Regulatory authorities when required by law.
Banking partners and payment processors to fulfill transactions.
Service providers under strict confidentiality agreements for functions like hosting, analytics, and support.
Law enforcement agencies, when legally obligated.

4. Data Security

We employ industry-standard security measures including:

SSL encryption for data transmission.
Two-Factor Authentication (2FA) where applicable.
Secure storage and access controls.
Despite our efforts, no system is 100% secure, and we encourage users to take care of their credentials and access.

5. Your Rights

As a user, you have the right to:

Access the data we hold about you.
Request correction of incorrect data.
Withdraw consent (subject to legal and contractual obligations).
Request deletion of your personal data, subject to legal requirements.

6. Cookies & Tracking

Kenil Pay may use cookies and similar technologies to enhance user experience. You can control cookie preferences via your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of such sites. Please review their policies individually.

8. Children’s Privacy

Kenil Pay services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Kenil Pay
52/205, VT-Road, Mansarovar, Jaipur, Rajasthan 302020
Email: Support@kenilpay.com
Website: https://kenilpay.com